SHIPPING POLICY

We ship almost Worldwide. (Please check the exceptions)

Free Shipping above $99.

Where all do we deliver

We deliver to all and any postal address around the country. However, Courier companies do not deliver to P.O.Box address, so we request you to provide full street address with pin code.
No deliveries are made on Saturdays and Sundays.
Further deliveries are generally made during normal working hours of courier companies and these vary from state to state.
Please note that there are no shipments made from the store on Sundays and public holidays as our logistics partners, do not make any pick-ups on those days.

Also be aware that all shipments to any Colleges/Schools/Hostels are placed at the customer's risk. If the school's warden does not accept your package or it is refused for any reason, http://www.honeynearth.com/ will under no circumstances issue a refund or credit to the customer's account, nor shall http://www.honeynearth.com/ attempt re-shipment of the same order. For a special or preferred delivery date, the sender must mention the delivery date in the message box when placing their order. If the order does not contain any delivery date, then it will be delivered at the first opportunity, as soon as possible.

Transit times
We ship all orders by fastest possible air courier services like Free shipping through Registered Parcel and they deliver within 7 to 25 working days across all country.

FedEx & DHL service Available on request.
 

Transit Risk
http://www.honeynearth.com/ is shipping all parcels as fully insured at no extra cost to customers. If Courier Company fails to deliver, you do not suffer any loss. In-transit risk is all ours. But http://www.honeynearth.com/ will not responsible for lost and stolen packages or any full or partial damages to the package after being left at customer's address by postal / courier agency.

Shipment and tracking details
we will send you an email regarding the shipment of your order, as soon as the items are handed over to the Courier. These alert emails will contain the tracking number and courier company’s website details along with expected date of delivery. You may also check the same on our order status page.
Tracking numbers for orders shipped might take maximum 36 business hours to become active on the courier websites.

Address change requests
once an order is registered, you cannot make any alterations. However, address alteration requests may be accommodated within 24 hours of placing the order. You may send your alteration request to sales@honeynearth.com and the needful will be done.

Multiple address order
currently this option is not available. However, if you want to send the product to different addresses, you can place separate Orders.

Incorrect or incomplete address
Please note: some courier companies charge a penalty for incorrect shipping addresses, wherein the address and pin code do not match. The customer will, without exception, bear the cost of any such penalties and/or fees & not http://www.honeynearth.com/. Please make sure your shipping address is correct.
In the event of a reshipment of the same order, customers will be responsible to pay re-shipping charges for the reshipment.

Packing Method
all products are first polythene packed. All orders are shipped by first class air courier services.

Time to Ship
For each item there are different time limits. These are indicative & approx. values only and items can be shipped earlier or later also on case to case basis depending on availability of item and other factors.
It is advisable to email us with the item codes to get more accurate time to ship estimate.
In most cases, your order will be processed within 36-48 hours of your placing it. You can expect to receive your order, on average, within 7 -15 business days of placing the order.

What if any Delays
Time to ship mentioned on our website against each items are indicative and approximate values only and sometimes due to situations beyond our control, delays may occur. No refund, returns, replacement & exchange will be entertained for this reason.
If, for any reason, there is going to be a delay in shipping because an item is out of stock or If there is an unusual delay in filling an order, we will notify you by e-mail
However any dates for delivery are approximate only and we are not liable for any delay in delivering your order or any part of it. We may choose to deliver your order in separate parts. In some cases we may offer to refund you for unfulfilled part of the order.

VAT & other taxes
VAT / Taxes and are not in our control. They vary according to the rules of different countries and must be paid directly by the buyer. VAT / Taxes and are not included in our ordering process, but may be charged to you by your government.
 

Billing Address and Shipping Address.

Billing Address is the address where a customer gets his bills from the credit card company. Shipping address is the address where the customer wants to receive their shipment.

What happens if my order is lost in transit?

if a shipment is lost in transit, we wait for 15 days and then reprocess/reship the order.

If you have any questions about our shipping policies, please email us at sales@honeynearth.com